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Frequently Asked

Questions &
Answers

What exactly is in the Brand Alchemy Audit?

Depending on your tier, the audit covers your full digital presence: website conversion analysis, local SEO visibility, review sentiment, social media positioning, brand identity coherence, competitor perception, and revenue opportunity gaps. The output is a structured PDF report with prioritized, specific recommendations — not a generic checklist.

How is the report delivered?

You'll receive your report as a PDF via email, within the delivery window of your chosen tier (24, 48, or 72 hours from intake form submission). Elite tier clients also receive an optional 60-minute strategy consultation.

Who actually reviews my business?

Your audit is powered by a combination of AI-driven analysis (pulling hundreds of data points from your digital footprint) and human expert review from hospitality and luxury brand consultants. Every report is signed off by a human before delivery.

What if I'm not satisfied with the report?

If you don't receive actionable, specific insights relevant to your business — we'll redo your audit at no charge. No bureaucracy. Email us and we'll make it right.

How is this different from hiring a marketing agency?

An agency sells you ongoing services. We give you clarity. The Brand Alchemy Audit is a diagnostic — it tells you exactly what's broken and what to prioritize, so you can make smarter decisions whether you hire an agency, do it in-house, or both.

Can I get a refund?

Because our team begins work immediately upon payment and intake submission, we do not offer refunds. However, our redo guarantee ensures you receive a report that delivers real value. If you have concerns before purchasing, email us first.

How long does the intake form take?

Under 5 minutes. We ask 12 focused questions about your business, your challenges, and your goals. The more specific your answers, the more targeted your report.

Which tier should I choose?

Essential is ideal for businesses wanting a clear baseline and top-priority fixes. Pro adds a full 3-lens diagnostic with competitor analysis and a 30-day roadmap — the most popular option. Elite is for operators who want maximum depth, a 90-day growth roadmap, and a live strategy consultation.

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